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FLEX Tools Warranty Claim

The processing of FLEX warranty claims is handled directly by the manufacturer, FLEX Tools - The Original. To submit a warranty claim and send in or repair a FLEX polisher or another FLEX product, please visit the following link. There you will find all necessary information. If you need to send in an item delivered by us and require a copy of your invoice, please use the contact form or give us a call. We are happy to assist you with your FLEX warranty claim.

At the following link, you will find everything you need for a warranty claim for a FLEX polisher:

https://www.flex-tools.com/de-de/service/reparatur

The easiest and fastest way is to send your FLEX machine directly to the FLEX Repair Center in Steinheim. You can generate a free DPD return label from FLEX and drop off the well-packaged machine at the nearest DPD parcel shop. Alternatively, you can arrange for the machine to be picked up, though this may take a bit longer. You can also drop off your FLEX tool at our Detailing Store, and we will send it in for you.

Even the best machines can occasionally break down. FLEX is a top-quality manufacturer, but wear and tear are inevitable, and there are many reasons for a defect. Some components can also be replaced by you. Use our online chat if you have any questions. We are happy to assist you!

Matching Spare Parts

You can also easily order many spare and wear parts online from us.

Original Flex Carbon Brushes K96 / K68 for Flex PE 14-2 / PE 14-3 Set of 2
Flex
Original Flex Carbon Brushes K96 / K68 for Flex PE 14-2 / PE 14-3 Set of 2
Carbon brushes for electric motors wear out over time. If they are completely worn, the motor will not start. Replacing them with new ones is simple and can be done independently. As a specialized retailer, we offer these replacement parts at affordable prices. Original Flex carbon brushes Only for Flex PE 14-2 and PE 14-3 Delivered as a pair: 2 pieces

Content: 2 Stück (€4.95* / 1 Stück)

€9.90*
Flex Backing Pad 75mm Hook BP-M 75 M14 for Rotary Polishers
Flex
Flex Backing Pad 75mm Hook BP-M 75 M14 for Rotary Polishers
Original backing pad designed for Flex polishing machines. Each order includes one backing pad. We recommend using high-quality original parts when purchasing replacement pads to avoid unpleasant surprises during work. If you have questions about whether the selected pad is the right one for you, we are happy to advise. Compatible with Polishers from Other Manufacturers M14 backing pad for rotary polishers Compatible with other brands like Rupes, Flex, Makita, Festools, as long as they use M14 screws Ideal for examples such as Flex PE 14-2, Rupes LH19

€15.50*
Flex Support Pad 30mm Adhesive for Sanding Discs BP-M/SR 30mm Flex PXE 80
Flex
Flex Support Pad 30mm Adhesive for Sanding Discs BP-M/SR 30mm Flex PXE 80
Original polishing pad designed for use on Flex polishing machines. Each purchase includes one polishing pad. We always recommend using high-quality original parts when buying replacement pads. This ensures that you won’t encounter unpleasant surprises while working. If you have any questions about whether the selected pad is indeed the right one, we are happy to help.

€15.50*
Flex Support Pad 30mm Hook BP-M 30 for Flex PXE 80
Flex
Flex Support Pad 30mm Hook BP-M 30 for Flex PXE 80
Original support pad for the Flex PXE 80 mini polisher. The support pad features a 30mm hook-and-loop attachment and is ideal for the eccentric and rotary applications of the Flex PXE. It can be used with compatible polishing pads from Rupes, Flex, Detail Passion, and Lake Country. Matching polishing pads are also available at Chemical-Shark.de. Differences between the 30mm, 50mm, and 75mm support pads Flex continues to provide the PXE 80 sets with a 30mm support pad, using 40mm polishing pads, which may lead to some instability as these pads do not stick securely to the sides of the support pad. The 75mm support pad is not recommended for use with eccentric applications due to the high stress on the eccentric weight; however, many users override this with the appropriate safety pin, making use of it possible nevertheless. The new dampened 50mm support pad can be used both rotatively and eccentrically, but not with 30 or 40mm polishing pads, as there is a risk of damaging the pad and having the support pad contact the paint. Therefore, we strongly recommend using compatible polishing pads for the respective support pad. BP-M 30mm: At least 30mm polishing pads from Rupes, Detail Passion, or Lake Country, or 40mm Flex polishing pads BP-M 50mm: At least 50mm polishing pads from Rupes, Detail Passion, or Lake Country BP-M 75mm: At least 75mm polishing pads from Rupes, Detail Passion, Lake Country, or Flex

€11.50*
Flex Support Pad 125mm Hook BP-M 125 M14 for Rotary Polishers
Flex
Flex Support Pad 125mm Hook BP-M 125 M14 for Rotary Polishers
Genuine backing pad designed for use with Rupes polishing machines. Each purchase includes one backing pad. We recommend using high-quality original parts when buying replacements to avoid any unpleasant surprises during work. If you have questions about whether the selected pad is the right one, we are happy to assist. Compatible with Polishers from Other Manufacturers M14 backing pad for rotary polishers and machines Also suitable for other brands such as Rupes, Flex, Makita, Festool, as long as they use an M14 screw Ideal for example for Flex PE 14-2, Rupes LH19

€18.50*
Flex Backing Plate 150mm Hook & Loop BP-M 150 M14 for Rotary Polishers
Flex
Flex Backing Plate 150mm Hook & Loop BP-M 150 M14 for Rotary Polishers
Original backing plate designed for use with Rupes polishers. Each purchase includes one backing plate. We always recommend using high-quality original parts when buying replacements. This ensures no unpleasant surprises during your detailing work. If you're unsure whether this backing plate is the right one for your machine, we're happy to assist you. Compatible with Other Manufacturers’ Polishers M14 backing plate for rotary polishers Compatible with other brands like Rupes, Flex, Makita, Festool, as long as they use M14 screws Ideal for Flex PE 14-2, Rupes LH19, etc.

€22.90*