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RUPES Warranty and Repair Processing

If a RUPES polisher or any other RUPES electrical device purchased from us is defective, we recommend sending the machine directly to the RUPES warranty center. This is the fastest way to resolve a defect or warranty issue. Alternatively, the machine can also be sent to us.

Address and Contact Details of the RUPES Repair Center in Germany

ELMAG
RUPES Service Department
Bahnhofstraße 30A
53604 Bad Honnef
Tel: +49 2224 5660

RUPES Repair Center Contact Form
https://repaircentres.rupes.com/distributor/elmag/

Defective machines should be sent with an invoice, serial number, and a description of the defect. If the serial number is not listed on the invoice, we can provide a corresponding invoice copy with the serial number, as we have been storing this information in our system since July 2020. Simply send us a short email with the invoice number.


Matching Spare Parts

You can also easily order many spare and wear parts online from us.